The day and time of trash pickup in your area will depend on a number of factors. Once your order is placed, our team of routers will send an email confirmation with the day of the week you will be serviced as well as any specific instructions.

All cans need to be placed by the curb the evening before your pickup day.

While acceptable materials vary by location, the items below are usually allowed in curbside toters, bins, cans or containers for standard trash collection:

• Diapers
• Disposable razors
• Cactus and palm branches
• Cat litter and pet feces
• Glassware and ceramic dishes/cups
• Hoses and wire
• Juice boxes/pouches
• Non-fluorescent light bulbs
• Sheet glass (windows, mirrors, etc.)
• Foam cups or packing materials
• Treated wood (painted, stained, etc.)

The following hazardous household waste items should NOT be treated as everyday garbage and should NOT be disposed of curbside, in your totes, bins or carts:

• Batteries
• Electronics
• Fluorescent light bulbs
• Paint and paint cans
• Used motor oil and filters
• Prescription medications

For quick reference, the following common items should be recycled, provided they’re clean and dry.

• Bottles and cans
• Paper
• Cardboard

Non-recyclable materials should be placed in your standard trash receptacles. Be certain that your trash cans, containers, bins or carts are not overloaded and that their lids can close all the way. Additional fees may apply for overfilled or contaminated containers.

Typically, items below cannot be recycled via curbside recycling programs.

• Plastic bags (these can often be returned to a local grocery store)
• Ceramic dishes, cups and glassware
• Juice boxes/juice pouches
• Foam cups or packing materials
• Windows, mirrors, sheet glass

We’re here to make sure your container stays in the best possible shape.

Note: Charges may apply depending on the service.

If you have an upcoming vacation or an extended trip lasting a minimum of 30 days (maximum of 9 months), you may have the option to pause your service while not in use.

If there are changes to your service schedule due to a holiday, we will notify you in advance.

When weather-related issues, natural disasters or other serious situations occur, we work hard to keep you informed of how it may affect your service. Safety is our number one concern for our customers and for our employees.